Return & Exchange Policy
At Between Fits, your satisfaction is our priority. If something isn't right, we're here to make it easy.
7-Day Easy Return Policy
We accept returns within 7 days of delivery. If you're not completely happy with your purchase, you can raise a return request within this window — no questions asked.
Eligibility for Returns & Exchanges
To be eligible, items must meet the following conditions:
- The item must be unused, unwashed, and in its original condition.
- All original tags and packaging must be intact.
- The return request must be raised within 7 days of the delivery date.
Non-Returnable Items
The following are not eligible for return or exchange:
- Items that have been worn, washed, or altered.
- Items without original tags or packaging.
- Sale or discounted items (unless received damaged or defective).
How to Raise a Return/Exchange Request
- Contact us within 7 days of delivery via [ betweenfits@gmail.com ].
- Share your order number and reason for return, along with photos if the item is damaged or defective.
- Our team will confirm the request and guide you through the next steps.
Refunds
- Approved refunds will be processed to the original payment method within 5–7 business days of us receiving and inspecting the returned item.
- For Cash on Delivery orders, refunds will be issued via bank transfer or store credit.
Return Shipping
- If the return is due to a defective or incorrect item, return shipping costs will be covered by Between Fits.
- For other returns, the customer will bear the return shipping charges.
Please Note
- Exchanges are subject to stock availability.
- Between Fits reserves the right to reject returns that do not comply with the above conditions.