Return & Exchange Policy

Exchange Policy

We want you to feel completely confident about your purchase from Between Fits. If your fit isn’t quite right, we’re happy to help with an exchange.

7-Day Exchange Policy

We offer a 7-day exchange policy from the date your order is delivered.

If you’d like to exchange your product, please contact our support team within 7 days of delivery with your order number and the details of the item you’d like to exchange.

Exchange Conditions

To be eligible for an exchange:

- The product must be unused and unworn.

- The product must be in its original condition.

- All original tags, labels and packaging should be intact.

- The product should not have been washed, altered, damaged or stained.

- Exchange requests must be raised within 7 days of delivery.

Once we receive the product, it will be inspected to make sure it meets our exchange conditions.

Exchange Delivery Charge

For standard exchanges, a ₹99 delivery charge will apply. This covers the standard delivery and handling associated with processing your exchange.

Received a Damaged or Defective Product?

We’ve got you covered.

If the product you received is damaged, defective, incorrect, or has any manufacturing issue, please contact our support team as soon as possible.

Please send us:

- Your order number

- Clear photos/videos showing the issue

- Photos of the product and packaging, if applicable

Our support team will review the issue and assist you with the next steps. No standard exchange delivery charge will be applicable for a verified damaged, defective, or incorrect item.

How to Request an Exchange

Simply reach out to our support team with your order number and exchange request within 7 days of delivery. Our team will guide you through the process.

Support: WhatsApp us at 8708777590

We truly appreciate your understanding and cooperation. Every exchange is handled with care, and our goal is to make the process as smooth and hassle-free as possible.

Between Fits — Fits That Feel.